Terms of Service

1. Who we are

“davvvNET,” “we,” “us,” and “our” refer to davvv LLC, a limited liability company doing business as davvvNET Solutions (also davvvNET / davvv.net). We are a technical services provider offering data analytics and dashboards, system integrations (including healthcare and industry interfaces such as HL7, NCPDP, FHIR, EDI, and APIs), custom software engineering, consulting, security and compliance support, performance optimization, and related professional services.

Primary contact: support@davvv.net. Website: https://davvv.net/.

2. Agreeing to these Terms

By accessing or using davvv.net (the “Site”), submitting an inquiry or demo request, or otherwise engaging with us through the Site, you agree to these Terms of Service and our Privacy Policy.

If you are using the Site or contacting us on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

3. Using this website

We provide the Site so you can learn about our services, review illustrative work samples, check public status information we link to, and contact us. You may browse and use the Site for lawful business purposes.

We may update, suspend, or discontinue any part of the Site at any time. We aim to keep content accurate, but Site materials (including service descriptions, starting prices, timelines, and samples) are for general information and may change without notice. Starting prices and reply-time expectations on the Site are estimates, not guaranteed quotes.

4. Work samples, screenshots & demos

Work Showcase images, dashboard previews, portal screenshots, connector demos, and similar materials on the Site are provided to illustrate the type of work we do. Unless we say otherwise in writing:

• Samples may use simulated, anonymized, or representative data and labels.
• They are not a commitment that your environment, tools, or results will look identical.
• They do not grant a license to copy, resell, or reverse-engineer our designs, layouts, or code for commercial use beyond evaluating our services.
• Third-party product names, logos, and UI chrome (for example Microsoft Power BI or Windows) appear for descriptive realism only and remain the property of their owners.

5. Inquiries, demos & meetings

When you submit a form, request a demo, book a meeting, or email us, you agree to provide information that is accurate to the best of your knowledge and not to misuse our contact channels (spam, automated abuse, or deceptive requests).

We will make a good-faith effort to respond promptly — often within about one business day — but response times are not guaranteed. A demo, discovery call, or proposal does not create a binding services contract until both parties agree in writing (or by electronic acceptance of a formal proposal or SOW we issue).

6. Professional services

If we engage for paid work, the written agreement will typically cover scope, fees, payment terms, timelines, acceptance, change control, confidentiality, and any industry-specific requirements (for example healthcare data handling under a business associate agreement where applicable).

General principles (unless your agreement says otherwise)

• Scope. We deliver what is defined in the agreed SOW or proposal. New requests are handled as changes, often with adjusted cost or schedule.
• Your responsibilities. Timely access to systems, stakeholders, data, credentials, and decisions keeps projects on track. Delays on your side may affect delivery dates.
• Fees. Site “starting prices” are directional. Final pricing depends on scope. Invoices are due as stated in your agreement; late amounts may accrue reasonable late charges if specified in writing.
• Enterprise arrangements. MSAs, multi-site work, and retainers are welcome and will be documented separately.
• Subcontractors. We may use trusted contractors under our direction and confidentiality obligations; we remain responsible for their work on your project as set out in your agreement.

7. Client systems, credentials & sensitive data

Many of our engagements involve production systems, analytics platforms, integration engines, or regulated data (including healthcare and other sensitive information). You agree that:

• You have the right to grant us access to the systems and data you share.
• You will not intentionally provide credentials or data beyond what is needed without appropriate safeguards and agreements in place.
• Where HIPAA or similar laws apply, a separate business associate agreement (BAA) or equivalent may be required before protected health information (PHI) is shared.
• You remain the controller of your business data; we act as a service provider / processor for client data only as needed to perform the engagement.

We treat client credentials and confidential information with care and expect the same professionalism in return. See also our Privacy Policy for how we handle personal information collected via the Site.

8. Intellectual property

Our Site and brand

The Site’s design, text, logos, graphics, and original materials are owned by davvv LLC (d/b/a davvvNET Solutions) or our licensors. You may not copy, scrape at scale, frame, or repurpose them for a competing service without our written permission. Limited quotation for ordinary business evaluation or media coverage is fine with attribution.

Work we create for clients

Ownership of deliverables (dashboards, integration code, custom applications, documentation, and the like) is defined in your project agreement. Common patterns include:

• You receive ownership or a broad license to project-specific deliverables you paid for, as stated in the SOW/MSA.
• We retain our pre-existing tools, frameworks, methods, know-how, and generic components, and may reuse non-client-specific learnings in future work.
• Open-source and third-party components remain under their own licenses.

9. Acceptable use

Please do not use the Site or our services to:

• Violate any law or third-party rights.
• Attempt unauthorized access to our systems, the Site, or other users’ data.
• Probe, scan, or load-test the Site in a way that degrades service without permission.
• Transmit malware, phishing content, or unsolicited bulk messages.
• Misrepresent your identity or affiliation in a deceptive way.
• Use automated bots to harvest contact information or spam our forms.

We may block access or ignore requests that appear abusive. If something goes wrong, email support@davvv.net and we will sort it out reasonably.

10. Third-party links & tools

The Site may link to third-party resources (for example LinkedIn, a status page, calendar tools, or Microsoft product documentation). Those sites have their own terms and privacy practices. We are not responsible for their content or availability. Status at status.davvv.net is provided as a convenience for operational transparency.

11. Disclaimers

The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties that are not expressly set out in a signed client agreement — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement for Site content.

We do not warrant that the Site will be uninterrupted or error-free, or that Site samples will meet every operational or regulatory need without a scoped engagement. Professional services warranties, SLAs, and remedies — if any — appear only in your signed agreement.

12. Limitation of liability

To the fullest extent permitted by law, davvv LLC and our officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising from or related to your use of the Site or reliance on Site content — even if we have been advised of the possibility of such damages.

Our aggregate liability arising out of or relating to the Site (as opposed to a signed client services agreement) will not exceed one hundred U.S. dollars (USD $100) or the amount you paid us specifically for Site-related access in the twelve months before the claim, whichever is greater.

Liability for paid professional services is governed by the applicable SOW, MSA, or proposal. Nothing in these Terms limits liability that cannot be limited under applicable law (for example certain personal injury or fraud claims where such limits are prohibited).

13. Indemnification

You agree to defend and indemnify davvv LLC against reasonable claims, damages, and expenses (including reasonable attorneys’ fees) arising from: (a) your misuse of the Site; (b) your violation of these Terms; or (c) content or data you provide to us that infringes third-party rights or applicable law — except to the extent caused by our willful misconduct.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after an update means you accept the revised Terms. For material changes that affect ongoing paid engagements, we will honor the version referenced in your written agreement unless you agree otherwise.

15. Governing law & disputes

These Terms are governed by the laws of the United States and the applicable state law of davvv LLC’s principal place of business, without regard to conflict-of-law rules that would require another jurisdiction’s law.

If a disagreement arises, please contact us first at support@davvv.net. We prefer to resolve issues through good-faith conversation. If that does not work, courts of competent jurisdiction in that principal place of business will have exclusive venue, unless mandatory consumer or local law requires otherwise.

16. Contact

Questions about these Terms? Email support@davvv.net or use the form on our contact page.

Related: Privacy Policy.